VoIP and Telecommunications
Call recording has turned out to be one of the key features of VoIP phone systems. While traditional call center landline phones also offer call recording capabilities, the advanced nature of data recording, storage, and analysis with VoIP systems can be quite helpful. The best VoIP phone systems are not only equipped with call recording …
How Call Recording Data Benefits Your Support Team Read More »
Establishing a successful law firm is not a walk in the park. You have to compete with big firms that have the resources to run advanced IT systems. For this reason, smaller law firms have to find alternative ways of competing with the largest advanced firms. One of the ways that law firms compete equally …
5 Reasons Why Law Offices are Switching to a VoIP Phone System Read More »
As the year 2022 begins, most businesses are restrategizing. There are plans to move from traditional landlines to VoIP services. This is understandable given the many attractive benefits of VoIP to business. While the choice to move is welcomed, the complexities that relate to VoIP service delivery must be considered. VoIP promises excellent, fast, and …
7 Tips for Choosing a Business VoIP Service for Your Company Read More »
Transportation companies need strong, reliable, and affordable communication for the effective delivery of their services. These companies serve a wide range of customers who are usually geographically distributed. With huge distances to be covered, the communication channels employed play a key role. Voice over Internet Protocol (VoIP) phone systems provide a solution that cargo and …
The introduction of the voice over internet protocol (VoIP) phone system has revolutionized communications technology. With the possibility of making calls over the internet, businesses can now leverage features of IP phones such as virtual phone numbers. Commonly referred to as direct inward dialing (DID) numbers, virtual phone numbers are provided by VoIP service providers. …
With technology changing the way people do business, it’s becoming more clear to executives and operating managers to have managed VoIP phone support services. A VoIP phone system eliminates the need for on-premise equipment; however, VoIP desk phones that are custom configured can be used with older equipment. For those who are working with traditional …
Choosing the Right Managed IT Company for Your VoIP Phone System Read More »
The healthcare industry as a whole is an industry where effective communications are used on a daily basis. Therefore, beyond any shadow of a doubt, phone systems for health care professionals are paramount to taking care of patients and tasks that need to be completed inside and outside of the physical location of the hospital. …
When it comes to tips for choosing a business VoIP service for your company, there are some things you should do before you make a decision. One of the best things you can do is read a variety of VoIP reviews but knowing where to read them to get the best information is another matter …
Can you reimagine the communication system with VoIP for schools if you are running on legacy telephone systems and are having a hard time keeping up with today’s ever-changing communication technology? Then it might be time to consider VoIP for universities and the many advantages that come with these systems. Many universities have made the …
When it comes to school safety and the health of our children, having access to the school directory is paramount. One way to ensure the ultimate care for our children is with the best telephone systems for schools. Until new technology revolutionized communications, schools were stuck with traditional landline phone services. VoIp (Voice over Internet …
VoIP Phone Systems Are Improving All School Safety in 2022 Read More »
If you are a Reseller and you are looking for a VoIP Provider it can be a bit of a minefield finding a first-class telephone system supplier. You need to work with strategic partners who can supply superior equipment at prices you can afford and with the technology to meet your client demands. Here at
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Telecommunications take in a broad range of communications media, providing users with many different options. These options are transforming how we work, shop, spend our leisure time and, generally, how we live. As this technology keeps changing and advancing, it’s vital to keep up to date with the latest developments in telecommunications. Here’s our round-up
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During the pandemic, not many businesses profited as much as those that provide video conferencing. Overnight millions of us were forced to work from home. This sudden departure from business as usual created a lot of opportunities and challenges for the telecoms and IT industries as everyone scrambled to make it possible and data compliant
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The post VoIP Vs Video Calling: Which Is Better? appeared first on VIP VoIP.
We have recently been working with https://tyresoft.com/ to bring call popping to users of VIP VoIP phone systems, and users of Tyresoft, which is an automotive industry software. We can enable call popping with many third-party software packages through our flexible desktop software, of which Tyresoft is only the most recent. You can find
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One of the benefits your customers can enjoy on the VIP network is VIP Minutes! This means any calls made between customers on our network is absolutely free. This is a great marketing tool for gaining customers through word of mouth.
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For the last five years, BT has been warning businesses and householders about the “the big switch off” of traditional telephone lines which will happen in 2025. What does it mean? and should you be worried? BT will switch off all analogue and ISDN telephone lines in the UK by the end of 2025, with
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Why VoIP? Even though VoIP has been around since the 1990s, the technology has only gained wide popularity among the business community over the last decade. Interest in VoIP jolted since the pandemic as businesses scaled into remote teams operating across countries and continents. There is no doubt that VoIP systems suit any type of
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The post An essential guide to VoIP and becoming a VoIP reseller appeared first on VIP VoIP.
We have recently added a new feature that shows the hourly performance of agents in a call queue. This feature can be easily enabled from within the portal. The most significant report under this feature is ‘Lost Calls Daily’. The objective of this report is to show a summary of abandoned calls during each hour
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A leading firm of financial advisors with offices around the UK wanted to integrate Microsoft Teams into their call flows. The company had invested in a VoIP system some time ago and wanted to continue building on that platform to achieve unified communications. They were keen on fully integrating with the Microsoft 365 ecosystem to
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The post A case study on implementing Microsoft Teams into a client’s call flow appeared first on VIP VoIP.
An IVR system is a software solution that can simulate voice interactions to effectively manage business communications. This system will maximize the capabilities of call routing and minimize the need for live call conversations without compromising on the standard of service. When set up properly, an intelligent IVR system can streamline any business function
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Telecoms carriers underpin the entire global telecoms network. If you are a carrier, you are the trusted provider of voice services for millions of people. You own highly valuable networks of infrastructure and employ teams of engineers that…
The post Why Voice Quality Testing is Essential for Carriers appeared first on VoIP-Security.Net.
As a business owner, it’s important to know how your customers are finding you. Call tracking can help you do that by providing call statistics on which marketing campaigns are generating the most calls. This data can be…
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Over recent years business communication technologies have advanced at a record speed and it’s easier than ever for co-workers and clients to stay connected. Many companies however still have outdated phone systems in place that simply aren’t up…
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The VoIP encryption system is suitable for businesses as it substitutes regular phone systems. It offers a different level of security that ensures that all conversations and data about your business are not accessed without permission. This article…
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If you’ve been keeping up with the latest VoIP technology, you may have heard of Level 3 VoIP. But what is it, and what sets it apart from other solutions? What Exactly Is a Level 3 Number? It’s…
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As companies ditch on-premise solutions and migrate to cloud-based communications technologies, they are faced with an important decision – UCaaS or CPaaS? Since each company has a unique set of needs to maximize their potential, there is no…
The post UCaaS vs. CPaaS: Explained and Compared appeared first on VoIP-Security.Net.
What connects Gartner’s cybersecurity trends for 2022 and NSA’s 2021 VVoIP guidelines? Here’s a clue. We’re sure you didn’t have to look too deep to find the answer: attack surface expansion. As the #1 cybersecurity trend for 2022,…
The post Guide to the NSA’s VVoIP Security Guidelines appeared first on VoIP-Security.Net.
Business management is an intricate process of coordinating and organizing various business activities. It mainly involves keeping track of several moving parts, which requires a smooth and effective flow of information to succeed. While there are many communication…
The post How an Auto Attendant Can Replace a Receptionist? appeared first on VoIP-Security.Net.
By 2025, cybercrime will make more money than the global illegal drug trade. And given how the VoIP market is slated to grow (a 15% CAGR), it’s easy to see why it’s going to be a hotbed of…
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Switching to VoIP is not rocket science. Yet, when you research the topic for the first time, it sure feels like it. VoIP terminology is notoriously complex, and just to make it a little more confusing – every…
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Here’s what we all know: The attack path to target systems begins with breaching the network perimeter. But what if this is successful 93% of the time? According to a 2022 study of financial organizations, fuel and energy…
The post Perimeter security: SBCs and NSA VVoIP guidelines appeared first on VoIP-Security.Net.
The standard customer experience (CX) is dead, long live the tailored customer care! As many products and services become comparatively homogeneous, stellar customer support is now an essential differentiating factor in a crowded market. Customer experience has the…
The post The CX Factor: Voice Quality for Optimal Customer Experience appeared first on VoIP-Security.Net.
Technological innovation is transforming how we communicate and work with each other. Research conducted by Blueface found that at least 61% of companies are switching from phone landlines to VoIP solutions. This has been accelerated by the shift…
The post Guide to VoIP Encryption to Secure Your Calls appeared first on VoIP-Security.Net.
If you’re anything like most business owners, you understand the importance of staying connected. As more and more customer interactions take place online and over the phone – your communication solution needs to match the new standard. In…
The post Is Multi-Line Phone System Right for Your Business appeared first on VoIP-Security.Net.
HD voice calls use wide-frequency range codecs to compress audio signals and filter background noise, drastically improving VoIP call quality. HD calls are typically made using an internet connection (e.g., over 5G, 4G, or WiFi), but they can…
The post Things to Know About HD Voice Calls appeared first on VoIP-Security.Net.