VoIP Security


Welcome to my new site – VoIP Security

The main idea is to carry on from my old site (Telecom Pages) and offer help and advice, where possible, to anyone involved in the telecom trade, particularly the ones involved with Mitel equipment.

However, in view of the recent increase in people hacking into Business Telephone Systems and Voicemail / IVR systems I have decided to bias this site toward security issues and vulnerability analysis, hence the name change to VoIP Security.

At the moment all the work on this site is my own but if anyone feels that they would like to contribute just drop me a line.

Premium Rate Telephone Numbers

Premium rate telephone numbers are for telephone calls during which information services are provided, which attract higher than normal charges, hence their popularity with criminals who indulge in toll fraud…

Diagnostics

Troubleshooting The following is an outline of diagnostic principals which can be applied to virtually any fault finding situation. The basic premise is to distil fault finding down to a common set…

How To Download The Mitel UCA 3.x Client…

If you do not have a mail server to forward “Welcome” emails to your users you will be unable to provide a client download link. In this case please use…

Configuring RAD Greetings

You can assign different greeting sets to each one of the 30 RAD greeting sets. To configure RAD greeting sets: Record the greeting via an administrators mailbox or upload the recording…

Create an attendant overflow on a Mitel …

Problem: you want callers to a console LDN key to hear a RAD and then MOH until attendant answers. Qualifiers: caller must be calling a console LDN key  …

How to set up an MWI indicator when usin…

Description/Symptoms This document is meant as a step by step guide on How to set up a Message Waiting Indicator for an ACD path Unavailable Mailbox. Body/Solutions…